Our Policy

At First Choice Taxi, your privacy is a priority. We ensure that all personal information, including your name, contact details, and booking history, is securely stored and used solely for service-related purposes. We never share your data with third parties without your consent.

Cancellation and Refund Policy

We understand that travel plans can change.

• Cancellations: Bookings can be canceled up to 24 hours before the scheduled pick-up time without any penalty. For cancellations made within 24 hours of the scheduled time, a cancellation fee may apply.
• Refunds: Eligible refunds will be processed within 7 working days to your original payment method.

Booking Policy

• All bookings are subject to availability and confirmation.
• Payment must be made at the time of booking to secure your reservation.
• Accurate travel details (pick-up location, drop-off destination, and flight timings) must be provided to ensure seamless service.

Service Policy

• We strive to arrive on time for all bookings. However, unforeseen circumstances such as traffic or weather conditions may cause slight delays.
• Our drivers are professional and licensed, ensuring a safe and pleasant journey.
• Luggage capacity depends on the vehicle type selected during booking.

Terms of Use

By using our services, you agree to comply with all terms and conditions, including payment policies, behavior standards during rides, and proper use of our vehicles.